Frequently asked questions
Families for Families is a rental assistance fund aimed at helping housing insecure families through the COVID-19 pandemic, without the fear of eviction, by providing a portion of the families’ rent burden for the year.
This program is available to families in Orleans Parish who have suffered substantial loss of income due to COVID-19 included but not limited to: reduction in compensation, closure of place of unemployment, obligation to be absent from work to care for a school age child, and other pertinent circumstances, and job loss. Applicants will be pre- screened to determine basic eligibility.
This program does not apply to mortgage holders and those currently leasing short term rentals. Renters must have a lease in their name.
No. Residents who are currently receiving rental assistance through other program are not eligible for this program.
This program does not apply to mortgage holders and those currently leasing short term rentals. Renters must have a lease in their name
Those at immediate risk of being evicted within the next 24hours should call the city 211 line to inquire about other rental assistance programs that are available.
HOW WILL DONATIONS BE COLLECTED/DISTRIBUTED?
Donations are currently being accepted from individuals, families, and corporations through the Families for Families website. Organizers ask that donors pledge $200 per month for 1 year. However, donors can make a one-time donation or pledge a different monthly amount at their discretion. A caseworker specifically assigned to the participating family will work to assess the level of need. The caseworker will also serve as an intermediary between the relief fund and landlords and/or property managers.
WILL PAYMENTS BE MADE TO ME OR MY LANDLORD OR PROPERTY OWNER?
Payments for your rent will be paid directly to the landlord or property owner.
HOW LONG CAN FAMILIES EXPECT TO RECEIVE ASSISTANCE, HOW MUCH WILL THEY RECEIVE?
Families can expect one to three payments to cover a portion of their rent. The amount will be determined and assessed by a caseworker assigned to the family. Duration of assistance will not exceed the time left on a lease.